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Data Retention

AlertifyPro retains monitoring data according to your plan limits. Enterprise customers can configure custom retention policies.

Default retention periods

Data typeFreeStarterProfessionalEnterprise
Check results7 days30 days90 daysUp to 5 years
Incident history30 days90 days1 yearCustom
Audit logs7 days30 days90 days1–7 years
Alert history14 days60 days180 daysCustom
Response time data7 days30 days90 daysCustom

Custom retention (Enterprise)

Configure per-data-type retention in Settings → Data Retention:

retention_policies:
check_results: 365d # 1 year
incidents: 730d # 2 years
audit_logs: 2555d # 7 years (for compliance)
alert_history: 365d
response_time_data: 90d # Keep charts for 90 days

GDPR / Data deletion

To delete all data associated with a specific user or service:

  1. Go to Settings → Data Management
  2. Delete monitor data — removes all checks and history for a specific monitor
  3. Delete user data — removes all personal data for a team member (GDPR Article 17)
  4. Export user data — generates a ZIP of all data associated with a user (GDPR Article 15)

For bulk deletions or custom GDPR workflows, contact [email protected].

Account deletion

Deleting your account permanently removes:

  • All monitors and their history
  • All team members and personal data
  • All API keys and integrations
  • All billing and payment data

This action cannot be undone. Data is deleted within 30 days per our Data Processing Agreement.