Data Retention
AlertifyPro retains monitoring data according to your plan limits. Enterprise customers can configure custom retention policies.
Default retention periods
| Data type | Free | Starter | Professional | Enterprise |
|---|---|---|---|---|
| Check results | 7 days | 30 days | 90 days | Up to 5 years |
| Incident history | 30 days | 90 days | 1 year | Custom |
| Audit logs | 7 days | 30 days | 90 days | 1–7 years |
| Alert history | 14 days | 60 days | 180 days | Custom |
| Response time data | 7 days | 30 days | 90 days | Custom |
Custom retention (Enterprise)
Configure per-data-type retention in Settings → Data Retention:
retention_policies:
check_results: 365d # 1 year
incidents: 730d # 2 years
audit_logs: 2555d # 7 years (for compliance)
alert_history: 365d
response_time_data: 90d # Keep charts for 90 days
GDPR / Data deletion
To delete all data associated with a specific user or service:
- Go to Settings → Data Management
- Delete monitor data — removes all checks and history for a specific monitor
- Delete user data — removes all personal data for a team member (GDPR Article 17)
- Export user data — generates a ZIP of all data associated with a user (GDPR Article 15)
For bulk deletions or custom GDPR workflows, contact [email protected].
Account deletion
Deleting your account permanently removes:
- All monitors and their history
- All team members and personal data
- All API keys and integrations
- All billing and payment data
This action cannot be undone. Data is deleted within 30 days per our Data Processing Agreement.